A professional support team — no hiring, no training, no headaches. We handle tickets while you grow.
Not just agents — a full team with a team lead, reporting and quality control.
Team onboarding takes up to 5 business days. No long setups — we start working right away.
Weekly and monthly reports with metrics: response time, closed tickets, CSAT.
A dedicated team lead monitors quality, trains agents and is your main point of contact.
Russian, Ukrainian, English and more — we cover diverse audiences.
NDA for the team, secure communication channels, compliance with your security policies.
Load increasing? We scale the team. Peak season? We're ready. No long-term contracts.
Choose your volume — pay only for tickets. Extra tickets above the limit at a fixed rate.
Real, trained, motivated. Each one knows your product better than you'd expect.
Coordinates agents, monitors response quality and is your main point of contact.
Handle tickets fast and on point. Trained on your product, tone and communication standards.
Reviews agent replies and runs KYC verification — identity checks for your customers.
Onboarding takes 3–5 business days. During this time we study your product, knowledge base and communication standards.
Closed tickets, average response time, CSAT, top contact reasons and team lead recommendations. Format can be adjusted to your needs.
Each extra ticket above the limit is billed at your plan's fixed rate. No hidden charges — fully transparent.
Yes, you can change your plan at any time. Upgrades are effective immediately, downgrades from the next billing month.
Russian, Ukrainian, English — as standard. Additional languages can be discussed individually.
KYC (Know Your Customer) is identity verification for your customers. An optional add-on for Pro and Enterprise plans — our team handles the checks on your behalf.
Tell us about your business — we'll find the right plan and answer all your questions. We usually reply within a few hours.
gamingsupp.com is a professional outsource customer support team that handles the full cycle of communication with your users. We provide a dedicated support team turnkey: from agent hiring and training to team lead assignment and reporting setup.
Customer support outsourcing is an effective solution for businesses of any size. Instead of spending months on recruitment, training and process building, you get a ready-made customer support team in 3–5 business days. Our agents are fluent in Russian, Ukrainian and English, work to your standards and know your product inside out.
We specialise in outsourced user support for SaaS, e-commerce, mobile apps and online services. Every plan includes an Assigned Team Lead — a dedicated manager who monitors quality and is your single point of contact. Average ticket pickup time is 10 seconds. Every manager has a minimum of 2 years of customer service experience.
Choose the right plan: from 600 to 14,000 tickets per month. All plans include transparent reporting — weekly or monthly. Pro and Enterprise tiers offer optional KYC verification. Pay annually and save 18%.